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GETTING STARTED WITH THE SUPPLEMENT OWL

Getting your product labels into the Supplement OWL® is not difficult and can be accomplished in one of several ways. The information below will walk you through the three steps. Or watch this video.

Need help?   Please contact UL at LST.OVP.SupplementOWL@ul.com or contact CRN's Gisele Atkinson at gatkinson@crnusa.org / 202-204-7671.

3 STEPS:

  1. Read and understand the Terms and Conditions for the Supplement OWL. You will need to first register, or log in if you are already registered. More on step 1.

  2. Learn what product and label information must be submitted to the registry.

  3. Determine the best method to submit labels to the Supplement OWL:
      • Upload Service
      • DSLD Extract (Conversion from the ODS Dietary Supplement Label Database - DSLD)
      • Self-Service


STEP 1

Read and understand the Terms and Conditions for the Supplement OWL.

First, you will want to review and sign the Terms and Conditions (T&C) agreement that provides your consent to include your company’s products in the registry. The T&C contains a description of the relationship between marketers and manufacturers of finished dietary supplements (“the participants”) and UL, the company managing the registry and its contents. In order to review and sign the T&C, you must first register, or log in if you are already registered. Once you have signed the T&C you can begin the process of uploading labels.

If you prefer not to review and sign the T&A electronically, contact UL at LST.OVP.SupplementOWL@ul.com and request a copy.

If you are only participating in Tier 1 of the registry, and will be providing all data electronically, there is no charge to participate in the Supplement OWL—it’s FREE! Regardless of which method you use, completion of the T&C is the first step to getting your products into the registry.

CLICK HERE TO GET STARTED.

 

STEP 2

Learn what product and label information must be submitted to the registry.

The Supplement OWL is comprised of two “Tiers” of information. Participation in Tier 1 is free, and completion of all the required information fields in Tier 1 is needed for participation in the Supplement OWL. Inclusion of additional product information and supporting documents in the Supplement OWL Commercial Data Exchange (CDX—formerly known as Tier 2) is optional and requires payment of a fee of $25 per product entry.

Companies wishing to participate in Tier 1 should be prepared to provide the following fields of information for each label entered into the registry:  

A.  Information from each label
     
(this information will be viewable by the public)

Product Information:

ID (a unique numeric code will be assigned by the registry to each entry)

Product Name

Product Brand

SKU

Product Image

Label Image

Statement of Identity

Serving Size

Net Contents Quantity

Alternate Net Contents Quantity

Product Category

Delivery Form

Claim(s) or Use(s)

Intended User(s)

Serving Directions

Servings per Container

Footnote

Other Ingredients

Brand Intellectual Property (IP) Statement Information

FDA Disclaimer Statement

Precautions

Storage and Handling Information

Seals/Symbols/Certifications/Related

Allergen Statements/Claims

Contact Information

Facts Panel Type



B.   Additional Information Required

(This information is only viewable by regulatory authorities such as FDA):

      • Manufacturing facility name, address and contact information;
      • Packaging facility name, address and contact information;

OR

      • A contact name, title, phone number and email address of a responsible senior quality professional who can provide the manufacturing and packaging facility name, address and phone number immediately upon request from a regulatory body.

 

 

STEP 3

Step 3: Determine the best method to submit labels to the Supplement OWL.

There are three options for submitting your company's labels: 1) Upload Service; 2) Conversion from the ODS Dietary Supplement Label Database (DSLD); or 3) Self-Service.

Option 1: Upload Service

Utilize a service vendor who will provide this turn-key service using your company's labels. The data needs to be in a .CSV file for uploading Here are two companies offering this service for a small per-label fee are:

Please note before you can begin work with these companies, you must register (or log in if you are already registered) and sign the Terms and Conditions Agreement.

CLICK HERE FOR TERMS AND CONDITIONS


Option 2: Conversion from the ODS Dietary Supplement Label Database (DSLD)

If your company’s products are already listed in the National Institutes of Health (NIH) Office of Dietary Supplements (ODS) Dietary Supplement Label Database (DSLD)—accessible here—you may be able to relocate that information to the Supplement OWL by mapping the data to our system. A couple words of caution though: The Supplement OWL contains several data points that are not in the DSLD. Thus, your company will be required to enter the information into the missing required fields to complete the entries.

You will need to register (or log in if you are already registered) and sign the Terms and Conditions Agreement. Once you sign the Terms and Conditions, the next steps will be provided for this option.

CLICK HERE FOR TERMS AND CONDITIONS


Option 3: Self-Service

Product information may be manually entered into the template spreadsheet. This option may be time-consuming, so is best suited for companies with a limited number of products. You will need to manually enter data fields and file names for label pictures and product pictures. A downloadable Worksheet Template will help you determine what information is required. See video for details.

If you would like to execute this option, please register (or log in if you are already registered) and sign the Terms and Conditions Agreement. Once you sign the Terms and Conditions, the next steps will be provided for this option.

Send your data to UL via web upload: https://spaces.hightail.com/uplink/ULfiles

CLICK HERE FOR TERMS AND CONDITIONS


If you have any questions or would like to discuss additional options, please contact UL at LST.OVP.SupplementOWL@ul.com or contact CRN's Gisele Atkinson at gatkinson@crnusa.org / 202-204-7671.